FAQ
“Everything You Need to Know About End of Lease Cleaning in Geelong”
Do I need to be present during the end of lease cleaning?
No, you don’t need to be present while our end of lease cleaners in Geelong complete the job. As long as we have access to the property, we will handle everything professionally. We can also notify you once the cleaning is complete.
How far in advance should I book an end of lease cleaning service?
We recommend booking your end of lease cleaning Geelong service at least 3–5 days in advance to secure your preferred date and time. However, we also offer last-minute and same-day bookings based on availability.
What happens if the property fails the final inspection after cleaning?
If your landlord or real estate agent is not satisfied with the cleaning, we provide a free re-cleaning service within a specified timeframe. Our goal is to help you secure your full bond refund without additional costs.
Do you offer carpet steam cleaning as part of end of lease cleaning?
Yes, carpet steam cleaning is available as an add-on to our end of lease cleaning services in Geelong. If required, we use advanced steam cleaning machines to remove deep stains, dirt, and allergens from carpets.
Can you clean mold in bathrooms and kitchens?
Yes, our team removes light mold from bathroom tiles, kitchen splashbacks, and other areas. However, for extensive mold issues requiring professional remediation, we recommend seeking a specialized mold removal service.
Do you provide an invoice for end of lease cleaning services?
Yes, we provide a detailed invoice upon completion of the cleaning. This can be used as proof for your landlord or property manager to confirm that a professional end of lease cleaning service in Geelong was carried out.
What should I do before the cleaners arrive?
Before our cleaners arrive, ensure the property is empty, personal belongings are removed, and utilities like water and electricity are connected. This allows us to perform a thorough and efficient cleaning.
Can I reschedule or cancel my end of lease cleaning appointment?
Yes, you can reschedule or cancel your appointment with prior notice. We recommend informing us at least 24 hours in advance to avoid cancellation fees and to help us accommodate your new preferred date.
Do you clean furnished rental properties?
Yes, we provide end of lease cleaning services in Geelong for both furnished and unfurnished properties. For furnished homes, we clean around the furniture and ensure all accessible areas are spotless.
What payment methods do you accept for end of lease cleaning?
We accept various payment methods, including cash, bank transfer, and major credit/debit cards, to make the booking process smooth and convenient for you.